Accessibility at The Anthem

The Anthem is committed to providing an inclusive and accessible experience for all guests. We offer a variety of services and accommodations to ensure that individuals with disabilities can fully enjoy their visit. If you have questions or would like assistance, call the Box Office at 202-888-0020, or email ada@theanthemdc.com. If you have already purchased tickets and are looking for ADA accommodations please fill out our ADA Request Form.

Quick Accessibility Information (Detailed information below)

• Tickets First: Guests must purchase tickets before any ADA accommodations can be made. Please see “ADA Seating & Ticketing” below for more information. We’re happy to assist or answer any questions beforehand.
• Companion Seating: We can guarantee one companion seat for guests needing accommodations up until the point that our list fills. Additional party members will be accommodated based on availability.
• No Documentation Required: No proof of disability is required to request accessible seating.
• Service Animals: Service animals are welcome in accordance with ADA guidelines.
• Staff Assistance: Our staff is trained to support guests with disabilities at any point during your visit.

ADA Seating & Ticketing

To ensure a smooth and accessible experience at The Anthem, we ask that guests purchase their tickets before requesting ADA accommodations. Our team is happy to answer any questions before you buy—just reach out to us by phone: 202-888-0020, or email ada@theanthemdc.com and we’ll help guide you through the process.

How to Purchase ADA Tickets

• On Ticketmaster, select the “Show Accessible Tickets” filter when browsing. This will display available ADA seating inventory. These seats are removable for wheelchair space and available to anyone who needs accessible seating.
• If you need help identifying the best options for your needs—especially for fully seated shows—please call our Box Office or email ada@theanthemdc.com before purchasing. We’ll be happy to advise.

General Admission (GA) / Standing Room Shows

• If ADA-designated seats appear sold out, guests with mobility or other accessible needs should purchase General Admission tickets, then submit an ADA accommodation request.
• We reserve space at all GA shows to seat guests who require accommodations; but please note that if you do not arrive by the time that the headliner starts your seat(s) may be given away to other ADA patrons.
• We can guarantee one companion seat next to the guest needing accommodation until the list is full. We will do our best to seat additional party members nearby, as space allows each night.

Fully Seated Shows

• Fully seated shows have limited ADA seating inventory, which is available through Ticketmaster only.
• Once ADA seats are sold out, our ability to relocate or accommodate accessible seating is limited.
• For guidance on which seats may be most accessible (aisle seats, close to restrooms, etc.), please contact us before purchase. phone: 202-888-0020, or email ada@theanthemdc.com

Companion Seating

• When purchasing accessible tickets, guests may purchase as many tickets as needed for their party—subject to availability.
• For General Admission ticket holders requesting accommodations, we can guarantee one companion seat until the list is full.

Last-Minute Requests & At-the-Door Accommodations

• While advance notice is strongly encouraged, guests are welcome to request ADA assistance at the door.
• For same day ADA requests please call us at the Box Office at (202)-888-0020

Tickets Purchased Through Third-Party Vendors

• If your ticket was purchased from a non-Ticketmaster vendor, you are still welcome to request accommodations.
• However, please note: we cannot guarantee entry with invalid or fraudulent tickets. All ticket issues must be resolved directly with the third-party seller before arriving at the venue.

Mobility Accessibility

(For guests requiring special assistance with mobility)

• Guests needing mobility-accessible seating should fill out the ADA Request Form or contact the Box Office 📞 Phone: 202-888-0020 or  📧 Email: ada@theanthemdc.com
• ADA ticket options can be selected online via Ticketmaster (using the “Show Accessible Tickets” filter) see “ADA Seating & Ticketing” for more information.
• Accessible seating is designed for guests who use but are not limited to wheelchairs, walkers, canes, or who are unable to climb stairs or walk long distances due to conditions such as arthritis or severe respiratory/cardiac conditions and any other condition that would limit you from enjoying the show.

Hearing Accessibility

(For deaf or hard of hearing guests)

• Assistive Listening Devices and T-coil devices are available free of charge at the first floor coat check (with valid ID). If you plan on using a device please let us know ahead of time or fill out our ADA Request Form so we can have the devices tested and prepared for you. Devices are first-come, first-serve, and limited to availability.
• ASL Interpretation is available by request. Please email ada@theanthemdc.com at least TWO WEEKS BEFORE THE EVENT to request an interpreter. Interpretation is subject to availability.

Visual Accessibility

(For guests who are blind or have low vision)

• GA Shows- For GA shows we may be able to offer seats that are closer to the stage depending on availability.
• Seated Shows- If you have already purchased seats please fill out the form here. If you have not yet purchased tickets for a seated show we advise that you try to purchase seats closer to the stage as availability offers.
• Service animals are welcome at The Anthem. Please notify us in advance, if possible, so we can ensure appropriate seating.

Venue Accessibility Features

• Accessible Entrances: Step-free access is available at our 900 Maine Ave entrance and our ADA entrance which is located between the venue’s main entrance and Whitlows Bar and Grill on Wharf St. ADA Staff are on hand to assist as needed.
• Elevators: Elevators provide access to all public floors of the venue.
• Restrooms: ADA-compliant restrooms are located on every level.
• Parking: Limited accessible parking is available nearby. We recommend using drop-off zones near the venue entrance for the most direct access. For detailed parking information, including garage locations, rates, and accessible parking options, please visit the Wharf’s official parking guide: 🔗Wharf Parking

Need Help?

We’re here to make your visit as smooth as possible.
 📞 Box Office: 202-888-0020
 📧 Email: ada@theanthemdc.com